Archive for the Leadership Category
Tips On Public Speaking – How To Break The Ice!
In any form of public speaking at a live event you will want to spend time warming up the room. These are what we commonly call ‘icebreaker activities’.
There are various reasons for icebreakers but the most obvious is because you want to get the audience on your side and loosen them up a bit. Everybody’s energy is going to be in a different place when they first arrive so your role as the public speaker is to bring them all together as one. This is even more important when you’re speaking on someone else’s stage and they perhaps don’t have a prior relationship with you.
As you have probably seen from your own first-hand experience – you get all types of people coming to live events! Shy, confident, outgoing, reclusive – believe I’ve seen THE LOT and then some . . .so that’s why ice-breakers are so good at bringing people together.
Remember also the context in how they arrived at your event. Some people might be naturally chatty but have had a stressful journey trying to get to the venue, or just stressed in general this particular day!
As the public speaker your job is to capture people’s attention, lower their guard and get them engaged in your presentation. Nothing is easier to do when it comes to building rapport, and raising the energy and involvement of your audience than using an icebreaker!
So what sort of things can you use as “Icebreaker Activities”?
Here’s a few simple examples that you’re welcome to use:
- Long Lost Friends.
Nothing breaks the ice like pretending someone’s a long lost friend. I invite people to go and meet 5 people that they don’t know, but greet them like they are “long lost friends”. This usually works well in a personal development type environment, but might not be too crash hot in corporate. - What’s your intention?
In this exercise you send people off to introduce themselves to 3 new people they don’t know. Have them share their name, occupation and what their intention is for the workshop. This is a great idea because it has the added advantage of getting people thinking about why they are there and what their outcomes are. - Share a Dream Holiday.
This is a great one because it gets people instantly in a good mood! Have participants introduce themselves to 5 people, share their name and where they would most like to visit on a dream holiday and why. - Memorable Moments.
I like this because again it raises the emotional energy. Invite people to introduce themselves and tell the most memorable moment in their life so far, in a wildly inspirational way.
For my Icebreakers I prefer to send people off into small groups, or to network and meet people personally rather than having each participant stand up and introduce to the whole group. The reason is that the intention of my icebreaker activity is not only to get to know each other, but to raise the energy in the room. So the more noise, and fun, and hub-bub we can create, the better.
I also recommend playing some fun music underneath!
So why not at your next live event practice one of the above ice-breakers and see the instant effect it has on your room. And if you’ve got any tried and tested ice-breakers of your own go ahead and share them in the comments section so we can all benefit. Until next time!
The Importance Of Passion In Selling
Oh my Gosh, if I had a cent (or a penny) for every time someone asked me ‘how’ to speak on stage . . . I’d be living on the Bahamas and swinging in my hammock on a daily basis.
(And perhaps supping the odd cocktail . . .)
So enough already!
Because get this – I’m not so concerned with the ‘how’ to speak but much more so with the ‘why’ to speak on stage.
And the absolute number one key to speaking on stage is . . .
Passion.

Listen very carefully because this is probably the most powerful piece of advice I can give to new speakers – Follow Your Passions!
When I am stood up on stage I always try to speak from the heart and connect with the audience in this heart-felt way. And funnily enough, when I bring my heart into my speaking, it always follows that my sales increase!
But get this – I don’t speak from my heart to create more sales. That’s counter-intuitive. Selling more is just a byproduct of what happens when you are passionate about what you do.
Bring Your Heart Into Your Sales
Think about it. Children are some of the best sales people around, not because they know all the tips and tricks on creating a masterful close, but because they are undeniably passionate about their view point and their outcome. They will not take no for an answer and they are not afraid to show it.
Likewise your passion for your product, service or message will shine through over and above any techniques you learn. I’m not saying don’t learn the techniques: you must. But technique without passion is fruitless.
Passion on stage comes from being passionate about what you do in life.
The Attractor Factor
In the Attractor Factor, Dr. Joe Vitale cites a study where a group of 1500 people were given the option of joining two groups. Group A was a group of people who were going to pick a career they believed was going to be a practical way to make a lot of money and then they were going to follow their passions after they made enough money.
1255 people joined Group A.
Group B was a group of people who were going to pick a career that they were interested in and passionate about and just trust that the money would come. Only 245 people joined Group B.
20 years later there were 101 millionaires out of the 1500 people who signed up for the study. 100 of the millionaires came from group B, the group of people who followed their passions and just trusted that the money would come.
Only 1 out of the 1255 people who picked a career because they believed it was a practical way to make a living actually became a millionaire.

This study shows that you do not need to have a plan or know how you are going to make money by following your passion. All you need to do is to follow your passion. Remember the great Dr. Martin Luther King Jr. said,
“I have a dream! . . .”
He did not say:
“I have a plan.”
The Key
Discover what you are passionate about. You may already know this exactly. What is it that lights you up? How can you use this to inform your sales presentations? Try asking yourself some of the following questions to connect with your passion:
· What did you love to do as a child?
· What do you love about your product or service?
· Why do you want the world to know about it?
Passionate Summary
If there’s one thing that’s clear from this . . . it’s that living from your heart-felt passion will not only give you a sense of purpose in your career – and on stage – but it will also attract more abundance to you!
The thing is it takes courage to follow your passions and just trust that the money will come. But having been both a speaker and an audience member, believe me when I say, there’s no more compelling call to action from an audience’s perspective than watching someone come from a place of true authenticity, love and passion. You simply shine like a lighhouse and everyone wants to be in your beam.

So, forget about getting ‘it’ right next time you speak, just try connecting more with your passions in your next presentation and see the magical effect this has . . . .
Breaking Out Of Your Comfort Zone!
It’s all in the mind this week.
Have you heard all heard the saying that success breeds success?

But where does success actually start?
I believe it starts with a willingness to step outside the comfort zone.
You see it doesn’t matter what level of game you are playing right now- there is always another level you can go to. And what usually holds you where you are is this thing called a “Comfort Zone”.
Have a read of this by Bob Riggs.
| “The Comfort Zone” |
| “Many of us have established a comfort zone in our lives. We’re just coasting along taking the path of least resistance, and just getting by.
This is a very common and understandable attitude. We’ve all worked hard to get where we are and it may seem a good place to be. The problem with this is that once we stop reaching, stretching, seeking and risking, we actually stop growing. The comfort zone frame of mind is settling for what we are TODAY. That may be fine today, but without continued growth, WE ARE NOW ALL WE ARE EVER GOING TO BE. If you’re in a comfort zone, beware – the danger of a comfort zone is that it doesn’t hurt, and it may even feel good.” |
Do Something Outside Your Comfort Zone
By taking yourself out of your comfort zone you begin to expand.
In that expansion comes self confidence . . .in self-confidence comes a more confident mindset . . .in that confident mindset comes success. . . . and in success there comes more success . . . and more confidence . . .and more success and so on!
You are currently inside your own comfort zone. So am I. But the good thing about a comfort zone is that every time you DO SOMETHING outside of your comfort zone, your comfort zone expands.

Picture a circle getting increasingly larger – each time you step out of your comfort zone, your circle expands. Now this something could be anything – say kayaking on the sea, a bungee jump, going on a singles holiday, walking into a bar by yourself . . . but here let’s apply it to speaking:
- So for you, speaking might currently be outside your comfort zone.
- Perhaps speaking is inside your comfort zone but selling from the stage is outside your comfort zone.
- Perhaps selling from stage is inside your comfort zone but hitting 30% conversions is outside your comfort zone.
Take a Mini Risk
It doesn’t matter what level you’re at in your speaking business, there’s always another level to go to. It’s just a matter of stretching your comfort zone. And you can do this by taking a series of little risks. Not huge risks, just little steps outside your comfort zone. As your comfort zone expands, so too does your definition of yourself.
The mini risks do not have to be related to speaking by the way. I have a friend who recently went camping for the very first time. This was a really big deal for her.
2 years ago camping was the last thing she would ever do as being clean and comfortable was far more appealing . . but recently she ‘got’ that to increase her financial success she needed to do more things outside of her comfort zone. That way her comfort zone around money would also expand . . .
. . . So off camping she went. Also during her holiday she was doing white water rafting, rock climbing and other ‘scary’ activities. It’s why I like the high ropes course so much . . . we push ourselves to take risks on the ropes and see what happens when we don’t fall.
Same with life.
Your Next Adventure?
So if you’re feeling comfortable right now – this week it’s time to expand yourself, and commit to something new. What mini-risk can you take this week to step outside of your comfort zone and start cultivating that successful mindset?
Risk Management Strategies: How to Make Sure You’re Replaceable
Running a small business has many perks . . . but it also has a few risks and one of these risks is key man dependency. In terms of risk management, what does key man dependency actually mean and how does this affect you?
Key man dependency is when one of your team members is solely responsible for something and there is no back-up plan. This could mean the techie stuff, the accounts or the copywriting and there is no-one in the business to call upon to do the same skills. So, if that key man disappears… your business would collapse in a heap.
Here’s 3 of the best risk management strategies we know to combat key man dependency:
- Cross-Train
This means you teach someone else in the
business to carry out the same tasks. This is useful for holiday leave, any cover and if your key man decides to leave suddenly. This is also called succession planning.
Which is basically making sure you have a contingency plan if one of your key men (or women!) should get hit by a bus!
- Identify Out-Sourcers
The disadvantage to cross-training is that a key member tends to be specifically trained in one area, so another staff member might not get as good results. Picture the copywriter trying to do
accounts . . . it could get messy. So although it is good to cross-train in basic skills, another solution is to identify out-sourcers who are specifically trained in your key-man area. These people tend to work on contracts.
A key risk management strategy is making sure you have some out-sourcers on tap you can turn to in busy periods or as a short-term stop gap should your key man get sick, take a holiday or have a baby!
- Systematize
One of the best risk management tools I know is also the simplest. It’s called having a system! So this means getting your key member to systematize as they go along. Whatever they are doing, get them to make notes along the way and then record these notes in a central place where everyone can access them.For example, if your techie person has a system around the launch of a new product, get them to transfer this system into a ‘How to Guide’. So if an out-sourcer has to come in unexpectedly, they have a check-list to work off.
Summary
Risk management is one of those processes a business tends to ignore until it’s too late. So to avoid risk in your business, try out some of the above strategies to minimalise your key man dependency.
10 Simple Reasons Why YOU Should Run Your Own Virtual Office
- Location, location, location.
Snow? What snow? No longer will the miseries of
the English winter dampen your commute into work. There is no commute! All you need to do is pull on a warm dressing gown, do a few yoga stretches and mosey on over to your desk. *Note for Australians please replace snow for intense, heat-wave and replace slippers for thongs. (The Aussie kind of thongs mind. . . ) - Alarm Clock Bliss
Following on from the previous point, running your own virtual office means you can set your alarm clock half an hour to an hour later than anyone else! Yes, that extra 30 minutes snuggled up under the sheets on a cold winter’s day is truly worth it. OR if you’re keen to make the most of your day, use the extra time for some meditation, a jog, a gym fix, a lingering homemade weekend kind of breakfast or even some work. - What did you do last night?
Once you’re stuck into your workday, you might notice a strange thing. And that’s the sound of silence. Yes, in your own virtual office you will not be subject to the intricacies of what your fellow office colleagues did last night, what they ate last night, what they thought about what they ate, who they ate with, how much it cost and best of all, you won’t even have to pretend you care. In your own virtual office you can tell yourself your own stories and laugh or not. It’s your choice. - Bad Hair Day
Another joy, perhaps one of the biggest, of running your own virtual office is the fact that no-one will see you. That’s right. The days of desperately trying to tame your hair into shape with minutes to spare are long gone. Now you can saunter downstairs with twigs in your hair for all your clients care (as long as you
don’t do any video conferencing or video skype calls . . .). Have the hairstyle you always craved. In fact, I recommend going to work with a Mohican just for a giggle. - Ditto Clothes.
Wear what you want and wear it bad. If Lady GaGa can wear a telephone why can’t you? - Who Wants A Cup of Tea?
You know what I mean right? You’re sitting in the office desperate for a cup of tea but no-one’s made any for a while and the energy of the office is wilting. But you know if you step up and make a play for the kitchen you have to run the mug gauntlet. You not only end up making tea for yourself but for the dozen or so lazy so and so’s in the office who have been waiting with parched mouths for this very moment for the past 3 hours. Ha! In a virtual office there’s only you to make tea for you and even better . . . you only have to wash up your mug! - Air Con? What Air Con?
No more hot summer days sat sweating at your desk. In your own virtual office you can go where ever you please . . .and I don’t just mean the local Starbucks. I mean anywhere in the world . . . imagine that! - Working 9 to 5
Sang Dolly Parton but what did she know? Working virtually means you can more or less work the hours you please. Just as long as you get the work done and the results on the board. - Happy Birthday
OK, working virtually might mean you miss out on a birthday cake. But think positive! If you work in a team, your virtual team can sing happy birthday
down skype to you from anywhere in the world! If you’ve never experienced this . . try it. It’s more fun than it sounds. - Productivity
I saved the best till last. Running your own virtual office often means you get more done. Why? Because you’re free to focus on the tasks that really matter and then you’re free to get the results you really want.
Why YOU Need To Network
“Your network is your networth”. In other words, who you hang out is a reflection of where you are right now in terms of career and finance.
Are your friends and colleagues high achievers, entrepreneurs, millionaires and massively successful people with a vision and a purpose? In short, are they the people you aspire to be?
If not, never fear. It’s never been easier to lift our game and widen our circle of influence.
Expand Your Business
Whatever stage of business you’re at, you can never stop learning. I get so much out of my time in my mastermind group. I discover new tricks or techniques that can save me thousands of dollars or I make a mindset shift that takes me to the next financial level. And I always meet key contacts who I can JV with later down the line. If you’re wondering how to meet these people, then it’s easy:
Never waste a single opportunity.
Talk To People And Tell People Your Purpose
That’s right, every opportunity with people is a chance to communicate your purpose on earth. That person might be able to help you facilitate this goal or they might know someone else who can help you. In my years of training events, I’ve seen countless moments where people were synchronistically connected to the right person at the right time – just because they shared their purpose.
How To Network
Networking is like dating. You don’t want to get too
heavy too soon, not unless you want to scare them off. The key point to remember, it’s not all about you and what you want. It’s about forming a natural friendship where both of you can offer value to each other. A great way to make a long term contact is to find out what value you can offer them first. Think long term trust not short term grab.
Where To Meet New People
It’s never been easier in this day and age so here’s some suggestions you can follow right now:
- Social Media – Facebook is not just about playing games and chatting to friends, it’s about meeting new people and forming friendships with them online. Just like when you meet someone at an event, don’t bombard them with what you want, offer something to them first.
- Networking Events – a chance to face to face meet new clients. They even do speed networking now so the structure is there in place for you to meet as many people as you can.
- Seminars and Trainings – always take a business
card and make the effort to meet new people, not just stay within your comfort circle. Often they have networking boards, so post your business card on this. - Random – networking is not a setting you have to switch on or off. You always can be networking, in a queue, on an airplane, in the supermarket, on a bus, round a swimming pool. You name it!
Summary
So networking has never been easier and the benefits are priceless. This week, make the commitment to go to at least one networking event and see what rewards you can reap just by rubbing shoulders with people who can help you raise your game.
How To Get the Best From Your Team
This Behind The Scenes tip comes from our Super Star MDM Coach & CEO Jo Harrison.
- Look for greatness in your team members
- Listen to the whole person
- Focus on ‘it went wrong so how do we fix it?’ Rather than ‘it went wrong, it’s your fault.’
How To Communicate With Your Team In 4 Easy Steps
This Article comes to you courtesy of Donna Powell
In the previous video tip I talked about external communication – with customers and suppliers. Equally important is how you communicate within your organization, i.e, with your team members or your staff.
Starting Out
When you first start building your business you’ll probably be a one-man (or woman!)
band – doing everything yourself – answering the phone, responding to emails, managing the website, writing all the copy, doing the accounts etc etc. But as you become ever more successful, you’ll employ or contract people to carry out various parts of your business for you. This means you can stay in your flow and focus on the things you want to.
Why You Need To Communicate With Your Team
As you grow, effective communication between you and the members of your team becomes more and more vital. Why?
- So everyone in the team gets exactly what they need to know to do their job effectively
- You can inspire and incentivise your team making sure everyone is heading in the same direction towards your vision
- To teach and train your team
- For team connection and bonding
How Do You Communicate With Your Team?
Within Shift, we have employees in Australia and the UK. This means that somewhere in the world there is someone working on the business 24 hours a day.
One of the questions I’ve been asked a lot is how do we manage that? So here’s a peek behind the scenes of what works for us and 4 of the tools we use for effective internal communication:
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The 4 Steps To Effective Communication
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Summary
There are many tools out there that you can use in your business to communicate with your team. For us, having a variety of options available allows us to pick the right one for the situation and gives us the flexibility to ensure we can communicate dynamically and stay connected as a team.
So, why not focus on how effective communication would benefit your business and then see which of these above tools you could implement now. Good luck!
Use Celebrity
- Position yourself as the authority.
- Add a personal touch to your products.
- It can be as simple as having your picture on the website.
- Or your signature on something you sell.
What My Mum Can Teach You About Business
My Mum has 3 Golden Rules. I’m sure she’d never be able to teach them to you – but they are things I’ve noticed over the years that apply as well to business as they do to mothering.
1. Never show up to a party empty handed. 
It’s polite, thoughtful and just good form to take a bottle of wine, flowers or a gift of some sort.
Similarly in business, if someone has given you the gift of their time to help you out in business – what can you give them to say thanks?
2. Happiness is more important than financial reward.
My Mum never expressed too much concern when I wanted to leave medicine and become an actress. She continues to support me no matter what
I want to do, as long as I’m happy.
I think we should all “mother” ourselves in this way in business. Take your own happiness “temperature”. Are you still happy doing what you’re doing? If not, perhaps you should nurture and support yourself and let yourself do something you enjoy for a while. (Who knows it might make you more money like mine did!)
3. Relationships first.
No matter what happens, or what someone does or doesn’t do – the most important thing is to maintain the relationship. If there is love and trust in the relationship people
will be empowered to make the right choices. There’s no room for judgment.
I notice this holds true with dealing with staff. People don’t come to work to do a bad job. If you empower people, and love them enough, they are more likely to achieve than if you berate them.
As I write this I think I could write a million things I learned from my Mum that impact my business, but 3 will do for today. What did you learn from your Mum? Was is it empowering? If not, turn it around – there’s some great life lessons in there if you look.
Thanks Mum.







I’ve used them for everything from meetings with the accountants to other staff.
In the Blueprint Chapter you will discover:



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